Privacy Policy

AI FARM Robotics Factory

Last Updated: April 8, 2025

Introduction

AI FARM Robotics Factory ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our robotics products, or interact with our services.

As a robotics company focused on innovation and automation, we understand the importance of data security and privacy in the modern technological landscape. We strive to maintain the highest standards of data protection while providing cutting-edge robotics solutions.

Information We Collect

We may collect several types of information from users, including:

  • Personal identification information (Name, email address, phone number, company affiliation)
  • Business information (Industry, use case requirements, technical specifications)
  • Website usage data (How you interact with our website and online services)
  • Product usage data (How our robotics systems are used, performance metrics, operation logs)
  • Device information (Web browser, IP address, device type)
  • Cookies and tracking technologies

How We Use Your Information

At AI FARM Robotics Factory, we use your information for the following purposes:

  • To provide, maintain, and improve our robotics products and services
  • To process and fulfill orders, installations, and service requests
  • To provide technical support and customer service
  • To send administrative information, product updates, and service notifications
  • To personalize your experience and deliver content relevant to your industry and needs
  • To improve our products through analysis of usage patterns and technical feedback
  • To protect our systems, products, services, and customers from unauthorized access or misuse
  • To comply with legal obligations and industry standards

Data Security

As a technology company specializing in advanced robotics, we implement robust security measures to protect your personal and business information. We use industry-standard encryption, secure server infrastructure, and regular security audits.

However, no electronic transmission or storage system is completely secure. While we strive to protect your information using commercially reasonable means, we cannot guarantee its absolute security. For highly sensitive communications, we recommend additional encryption methods or direct communication through our secure channels.

Third-Party Disclosure

We may share your information with third parties in the following circumstances:

  • With service providers who perform services on our behalf (e.g., payment processing, data analysis, technical support)
  • With business partners for joint product development, integration services, or co-marketing activities (with your consent)
  • As required by law, such as to comply with legal process or government requests
  • To protect our rights, property, or safety, or that of our users or others
  • In connection with a business transaction such as a merger, acquisition, or asset sale

We do not sell your personal information to third parties for their marketing purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access the personal data we hold about you
  • The right to request correction or deletion of your personal data
  • The right to restrict or object to our processing of your personal data
  • The right to data portability
  • The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the nature and sensitivity of the data, potential risks, and legal requirements.

International Data Transfers

As a global robotics company, we may transfer and process your information in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.

Children‘s Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information promptly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for regulatory compliance. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated" date. For significant changes, we may provide additional notice through email or prominent announcements on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:

AI FARM Robotics Factory

Email: privacy@aifarmrobotics.com

Phone: (855) 10 686 878

Address: Factory Building #3, Rd. 39D, St. 50M Anlungkong Village, Dangkhor Commune Preysar District, Phnom Penh, Cambodia.